Last Updated: September 1, 2026
Agreement to Terms
By accessing and using the khaki-storm website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.
Description of Services
khaki-storm provides safety assessment, installation, and monitoring services designed to support independent living for elderly individuals. Our services include but are not limited to:
- Home safety assessments
- Emergency response system installation
- Fall prevention solutions
- Medical alert systems
- 24/7 monitoring services
- Smart home safety integration
Service Limitations
Our services are designed to support safety and may help reduce certain risks associated with independent elderly living. However, they are subject to the following limitations:
- Services are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition
- Effectiveness varies based on individual circumstances, environmental factors, and proper system usage
- Services complement but do not replace professional healthcare, medical supervision, or emergency services
- Response times depend on various factors including system functionality, network availability, and emergency service availability
- We cannot guarantee prevention of all incidents or adverse outcomes
User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information during consultations and assessments
- Maintain installed equipment according to provided instructions
- Notify us promptly of any equipment malfunctions or concerns
- Test emergency response systems regularly as instructed
- Ensure that monitoring service contact information remains current
- Use services in accordance with their intended purpose
- Comply with all applicable laws and regulations
Website Use
Permitted Use
You may use our website for lawful purposes related to learning about and requesting our services. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the website or related systems
- Interfere with or disrupt the website or servers
- Transmit viruses, malware, or other harmful code
- Harvest or collect information about other users without their consent
- Use automated systems to access the website without our permission
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of khaki-storm and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
Service Agreements
Specific services may require separate written agreements detailing installation specifications, monitoring terms, maintenance requirements, and pricing. Those agreements supplement these Terms of Use and govern the provision of particular services.
Pricing and Payment
Service prices are displayed on our website and are subject to change. Final pricing will be confirmed in writing before service provision. Payment terms will be specified in individual service agreements. We reserve the right to modify pricing with reasonable notice to existing clients.
Cancellation and Refund Policy
Cancellation and refund policies vary by service type and will be specified in individual service agreements. Generally:
- Consultation requests may be cancelled without charge before scheduling
- Scheduled services may be rescheduled with reasonable notice
- Installed equipment and completed services are generally non-refundable
- Monitoring services may be discontinued according to contract terms
Disclaimers
No Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- Services will meet your specific requirements
- Services will be uninterrupted, timely, secure, or error-free
- Results obtained from services will be accurate or reliable
- Equipment will function under all conditions
Professional Advice Disclaimer
Information on our website is for general informational purposes only and does not constitute professional medical, legal, or financial advice. You should consult appropriate professionals before making decisions about health, safety, or care arrangements.
Limitation of Liability
To the fullest extent permitted by law, khaki-storm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services, including but not limited to:
- Personal injury or property damage
- Loss of profits or business opportunities
- Loss of data or information
- Service interruptions or delays
Our total liability for any claims related to services shall not exceed the amount you paid for those specific services.
Indemnification
You agree to indemnify and hold harmless khaki-storm, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms of Use.
Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Material changes will be communicated through our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Contact Information
For questions about these Terms of Use, please contact us:
khaki-storm
42 Portland Gardens
Bristol BS8 4LH
United Kingdom
Email: [email protected]